Hello and welcome to the Plastics App website, a website for retail sales.
The site is used as a virtual store (hereinafter: “the site” and/or “the company”).
The regulations for the purchase of products and behavior on the Plastics Up website are intended to regulate the manner and methods of making purchases made through the website.
What is stated in the regulations and on the website refers equally to men and women. The use of the masculine gender in the regulations is for convenience only.
Wherever Plastics Up is indicated in these regulations, the reference is also to whom it represents.
The use of the website is subject to reading these regulations and agreeing to its instructions. Please be sure to review and update the terms of purchase on the website.
Plastics Up reserves the right to change and update the regulations from time to time at its sole discretion, without the need for prior notice. The buyer will not have any claims against the website for changing the provisions of the aforementioned regulations. The date of the change will apply from the date the updated regulations were published for the first time on the website.
Any action carried out on the site after the publication of the revised regulations will be subject only to the provisions of the updated regulations. The instructions for use and the regulations must be read carefully and carefully, the purchase on the website is subject to the agreement to the instructions of these regulations and constitutes an agreement to the conditions included therein. The terms of purchase regulate the relationship between the company and any person who purchases through the website (hereinafter: the “user” and/or the “customer”).
The company reserves the right to cancel and/or not to give any person the right to make purchases on the site without the need to provide any reasons for making such a decision.
The information found in the site’s records will be conclusive evidence of the correctness of the actions carried out through the site.
The company takes care and makes a great effort to ensure that the information presented on the website is complete and accurate, but sometimes errors and/or inaccuracies may appear in good faith. The company will not bear any responsibility regarding this information.
For any questions, you can contact our call center at 052-321-7563, through the WhatsApp interface on the website, or through the “Contact Us” page on the website.
Order and purchase conditions:
Any action on the site may be performed by any person 18 years of age or older (a minor under the age of 18 will require the approval of some third party to perform an action, therefore he declares and confirms that he has received the authority of a third party – his parents, guardians, or any other third party to perform an action on the site ).
An action on the site is any user who has an electronic mail (email) as well as a credit card/electronic bank account in his name, which can be cleared by one of the credit companies/digital banks operating in Israel legally and valid on the day of the action.
Registration and how to make a purchase:
A prerequisite for making a purchase is filling in the required details on the website. Care must be taken to provide all the details accurately. The website is not responsible for details entered that are not correct.
The site reserves the right to cancel an order in any case of submitting partial and/or inaccurate details. The above also applies to a customer who is not a registered user of the website.
The website offers items for purchase accompanied by images that are intended for illustration only, there may be differences between the images and the actual product. Emphasis on products that were prepared by hand.
You can purchase any product displayed on the website while stocks last.
In the event that a product ordered by the buyer is not in stock, Plastics Up will contact the orderer and inform him that the product is not in stock. In this case, the buyer will be able to exchange the product he ordered for one product or cancel his order. In the event that the buyer cancels his order, the payment he paid for the product will be returned to the buyer as indicated in section D4.
The price of the product on the website includes VAT.
The company reserves the right to stop the marketing and sale of the product at any time, as well as deny the right to purchase on the website at its discretion.
Completion of the purchase procedure is conditional upon confirmation and verification of the transaction which will be sent to the e-mail of the orderer after placing the order on behalf of the clearing company.
Plastics Up uses all security measures in order to give the buyer maximum security when purchasing products via the Internet. The site is a secure site that uses the methods accepted in the industry. The secure servers are designed to protect the site’s systems and the entire billing chain and supply chain. The system was rigorously tested by the credit card companies and received their approval. The website system is a closed and secure system, as much as possible. All the buyer’s details, including the billing details, are stored on a secure server that cannot be accessed, except for a limited number of people authorized to do so.
Plastics Up declares that it will not use the information kept by it for the purposes of any action contrary to the normal trading conditions and will not transfer this information to any other party. The transactions carried out on the site are encrypted with the SSL protocol, which is the globally accepted encryption protocol for encrypting information and enables encryption of the information between the server and the user’s browser. As an additional measure of protection, every purchase is subject to a strict check to verify the credit card details with the credit card companies in real-time, in order to prevent misuse of the credit card.
Returns, exchanges, and cancellations policy:
The deal can be canceled by contacting the site’s customer service by phone/e-mail/through the website. The cancellation of the transaction will be valid only after receiving a return confirmation form by e-mail confirming its cancellation.
In case the cancellation is approved, the product must be returned to the company according to the instructions detailed in the return confirmation. By prior arrangement, a courier will come to take the package from the customer, when all the costs involved in returning the product will be applied to the website, except for cancellation fees of 5% of the original transaction cost or NIS 50, whichever is lower. The return of the product will be done when it is in its original packaging together with the original invoice and 14 days have not yet passed from the date of purchase of the product. (Subject to and in accordance with the Consumer Protection Law 1981)
In the event of cancellation of the entire transaction, the company will return the full amount of the transaction to the customer, offsetting the cancellation fee based on the payment and means of payment that was actually paid. A reference must be kept for the execution of the transaction.
In the event of cancellation/return/exchange of one product from a multi-product transaction, the company will refund the customer the full price of the product, offsetting the cancellation fees as stated in section 1. The refund will be made based on the payment and the payment method actually paid. A reference must be kept for the execution of the transaction.
Customers who purchase on the website using a direct type credit card will not be able to receive a refund for this card. In the case of
It will not be possible a monetary credit but an exchange only.
In case of cancellation/return/exchange of a product bought while it was on sale, the price of the sale will be deducted from the amount of the refund that will be given to the customer or his relative share in percentages.
The right to cancel the transaction will not apply in the following cases:
Products not purchased on the website.
Products ordered and/or prepared and/or packaged especially for the customer.
Products that are not in their original packaging or that have been used.
Products that were given without monetary consideration, such as; Gifts, and benefits.
Cancellation policy by the website:
The site will be entitled to cancel the entire deal/parts of it in the following cases:
If a mistake was made in presenting the product on the website and/or in delivering the product to the customer. Either in the price of the product or in its description and/or details.
If it turns out that there was a communication malfunction and/or any other technical problem that unintentionally disrupted the product description and/or its price.
Plastics Up is entitled to sell products on the website as part of promotions (hereinafter: “the promotions”).
The promotions conducted on the site are in accordance with the instructions of the specific promotion.
If Plastics Up decides to hold any promotion within the website, the promotion will be valid until the last date of the promotion and/or until the end of the inventory (whichever is the earlier date), and subject to the terms and conditions of the relevant promotion, and/or subject to what is indicated on the website on the side of the product offered as part of the promotion. Plastics Up will be entitled to stop and/or change the benefits and/or gifts of the promotion at any time and without prior notice.
Delivery and transportation of the product:
The delivery of the product will be carried out by the method convenient for the customer and in accordance with his instructions. The customer has the following options: home delivery or self-collection from the company’s offices. By appointment.
Delivery by courier to the home is carried out by Plastics Up – the site will take care of delivering the product to the customer to the address typed by him when making the purchase, within 5 business days at the most, except in exceptional geographic areas according to the regulations of the courier company “—” in which the duration of delivery Will be up to 7 business days.
Self-collection from the company’s offices will be done after telephone coordination only at 052-321-7563.
During certain promotional periods, there may be delays in delivery.
The company will not be responsible for any delay and delay that occurred in delivery and was caused by force majeure and/or events beyond its control.
Limitation of warranty and service:
The sole responsibility for the products, their quality, and any information or presentation made on the website regarding the essence of the products, including the names of the manufacturers, the nature of the products, the features of the products, the images of the products, etc., applies to the manufacturers of the products, and are subject to the provisions of the consumer protection law and regulations. The site is not responsible for any damage, of any kind, that may be caused to the purchaser on the site and/or to any third party as a result of the following, and if any of them occur, the site will be entitled to cancel the purchase on the site – in whole or in part.
The company’s responsibility will not apply in cases where the defect in the product is caused by incorrect operation and without reading the operating instructions by the operator/orderer. The company will not be responsible for any direct or indirect damage resulting from the use or incorrect use of the product, including any accidental, special, indirect or consequential damage – insofar as the law allows this. The customer bears the responsibility and all risks and obligations for loss, damage, and damage to his body and/or his property and/or the property and/or the body of third parties, arising from the use of the product.
Without prejudice to all of the above, in any case, the site will not bear the amount of damage that exceeds the price of the products that were ordered and paid for by the buyer.
Plastics Up as well as those on its behalf and additional sub-factors and in accordance with the same standards, may use the information appearing in the form in order to bring you the requested information and services. This personal information will not be disclosed and will not be used for marketing purposes without permission.
The company takes the usual precautions in order to maintain, as much as possible, the confidentiality of the information. In cases beyond the company’s control and/or resulting from force majeure, the company will not be responsible for any damage of any kind, direct or indirect, caused to the customer, if this information is lost and/or used unauthorizedly.
The company undertakes not to make use of the information provided to it by the buyers except in order to enable the purchase on the sales site and in accordance with any law.
The “Send” button implies consent for Plastics Up or anyone on its behalf to use this personal information in order to provide you with information about the products and additional information via email or other means of communication, about services and resources related to the company’s products. In addition, this personal information may be used for market research purposes. If the customer wishes to remove his personal information from the company’s mailing list at any time, he must contact the company by phone/e-mail/through the website. By clicking the “Send” button, the customer confirms by signing the form and its conditions.
All intellectual property rights on this sales site are the exclusive property of Plastics Up and/or the various brands that are sold on the site.
Do not copy, reproduce, distribute, publish or use in any other way any information from this website and/or sales website, including photographs/films/text, unless consent to this has been given in advance and in writing on behalf of the company.
Anyone who makes inappropriate use of the website undertakes to indemnify and compensate Plastics Up and/or the owners of the website and/or its founders and/or operators and/or managers and/or anyone on their behalf for any claim and/or expense and/or damage of any kind and any kind including Legal expenses, which will be incurred by Plastics Up and/or the owners of the website and/or its founders and/or its operators and/or its managers and/or anyone on their behalf.
Do not upload to the site illegal content or images showing violence, nudity (including partial), discrimination, content that offends a third party, pornographic or sexually suggestive content, content that includes defamation, bullying, harassment, abuse, threats, impersonation or intimidation of people or entities, private or confidential information. Plastics App shall be entitled to immediately terminate the use of a user who violates the above and/or prevents him from using the site in the future.
Do not make any use of the website for any purpose that is illegal, offensive, or destructive that will interfere, disrupt, change, destroy, damage, limit, sabotage or in any other way affect the proper operation of the website in any way whatsoever, including and without limitation, viruses,
e.m., bots, Trojan horses, spyware, malware, or any other destructive or disruptive means or technology.
Law and Jurisdiction
The interpretation and enforcement of these regulations and/or any action or conflict arising from it will be done in accordance with Israeli law only and the competent courts in the Central District only.